Terms & Conditions for 1jbet Platform Users

Welcome to 1jbet. These Terms & Conditions ("Terms", "Agreement") govern your access to and use of the 1jbet platform, including the website at https://1jbet.net, all associated mobile interfaces, gaming products, sportsbook features, promotional programmes, and customer support services (collectively, the "Platform").

1jbet is operated by an internationally licensed gaming company (the "Company", "we", "us", or "our"). The Company holds a valid international gaming operating licence that subjects it to ongoing regulatory compliance requirements, including game fairness audits, responsible gaming obligations, anti-money laundering protocols, and segregated player fund management.

By accessing the Platform, creating an account, depositing funds, or placing any wager, you ("User", "you") confirm that you have read these Terms in full, that you understand them, and that you unconditionally agree to be bound by them. If you do not agree with any part of these Terms, you must not use the 1jbet Platform.

These Terms should be read alongside the 1jbet Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the Company.

Use of the 1jbet Platform is strictly restricted to individuals who meet all of the following eligibility criteria:

• You must be at least 21 years of age. No exceptions are made to this requirement under any circumstances.
• You must be accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable local law.
• You must be acting as a private individual in your personal capacity, and not on behalf of any commercial enterprise or third party.
• You must not be on any self-exclusion register or have previously been excluded from the 1jbet Platform.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

The Company reserves the right to request age verification documentation at any time. Failure to provide satisfactory verification within the timeframe specified will result in account suspension until compliance is achieved.

To access real-money features on the 1jbet Platform, you must register a personal account. The following rules apply to account registration and ongoing account management:

3.1 One Account Per User

Each individual may hold only one active account on the 1jbet Platform. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account closure and forfeiture of balances across all accounts.

3.2 Accurate Information

You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address, and a valid Pakistani mobile number. Providing false or misleading information is a material breach of these Terms.

3.3 Account Updates

You are responsible for keeping your account information current. If any of your registration details change — including your contact number, address, or payment method details — you must update your account profile promptly. The Company is not liable for issues arising from outdated account information.

3.4 Account Non-Transferability

Your 1jbet account is personal to you and may not be transferred, sold, gifted, or assigned to any other person. Any attempted transfer of an account is void and constitutes grounds for immediate closure.

1jbet operates a Know Your Customer ("KYC") verification programme as required by its international gaming licence. KYC verification may be required at registration, prior to processing your first withdrawal, when you reach certain deposit or wagering thresholds, or at any other time the Company deems appropriate for compliance purposes.

4.1 Acceptable Identity Documents

• Pakistani National Identity Card (CNIC) — front and back
• Valid Pakistani passport (photograph and personal data pages)
• Proof of address — utility bill, bank statement, or official government correspondence dated within the last three months
• Payment method verification — screenshot or statement confirming ownership of the JazzCash or EasyPaisa account used for deposits

4.2 Verification Timelines

The Company aims to complete standard KYC reviews within 24–72 hours of receiving all required documentation. During a pending KYC review, deposits may be accepted but withdrawals will be held until verification is complete. The Company is not liable for delays caused by incomplete or illegible document submissions.

4.3 Consequences of Failed Verification

Where KYC verification cannot be completed satisfactorily — due to document fraud, identity mismatch, or failure to provide documents within a reasonable timeframe — the Company reserves the right to suspend the account, withhold pending withdrawals pending investigation, and report the matter to relevant authorities as required by applicable law.

The 1jbet Platform accepts deposits in Pakistani Rupees (PKR) through the following payment methods: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20. The following terms apply to all deposit transactions:

• All deposits must be made from a payment account registered in your own name. Third-party deposits are strictly prohibited.
• Minimum deposit amounts vary by payment method. Current minimums are displayed on the deposit page within your account.
• JazzCash and EasyPaisa deposits are typically credited to your 1jbet PKR balance within seconds of confirmation.
• Bank transfers via HBL, UBL, and Meezan Bank are subject to standard banking processing times and may take up to one business day to clear.
• USDT TRC20 deposits are credited following network confirmation, typically within 15–30 minutes depending on network congestion.
• 1jbet does not charge deposit fees on any supported payment method. Any charges levied by your bank or payment provider are your responsibility.
• The Company reserves the right to reverse deposits suspected of being made fraudulently or in connection with prohibited conduct.

Withdrawals from your 1jbet account are subject to the following conditions:

• Completed KYC verification is mandatory before any withdrawal is processed.
• Withdrawals must be made to a payment account registered in your own name and matching the payment method used for deposits where possible.
• JazzCash and EasyPaisa withdrawals typically complete within 5 minutes of approval. This is subject to payment provider processing times.
• Bank transfer withdrawals to HBL, UBL, and Meezan Bank accounts typically process within one business day.
• Minimum and maximum withdrawal limits apply and are displayed in the withdrawal section of your account.
• Bonus funds cannot be withdrawn until all applicable wagering requirements have been met in full.
• The Company reserves the right to carry out additional security checks on withdrawal requests that trigger internal risk management thresholds.
• Withdrawals that cannot be completed due to incorrect payment details provided by the user are the responsibility of the user. The Company will make reasonable efforts to return such funds but cannot guarantee their recovery.

1jbet offers various bonuses and promotional offers to eligible registered users. All promotional offers are subject to specific terms that will be communicated at the time of the offer. The following general terms apply to all 1jbet bonuses:

7.1 Wagering Requirements

Bonus funds credited to your account are subject to wagering requirements. This means the bonus amount (and in some cases the deposit amount as well) must be wagered a specified number of times before any resulting winnings can be withdrawn. Wagering requirement multipliers, eligible games, and contribution percentages are set out in the specific terms of each promotion.

7.2 Bonus Expiry

All bonuses have an expiry period. If wagering requirements are not met within the stated expiry window, the bonus and any associated winnings will be removed from your account automatically. Expiry periods are non-extendable.

7.3 One Bonus at a Time

Unless explicitly stated otherwise, only one bonus may be active in your 1jbet account at any given time. Attempting to claim multiple simultaneous bonuses in breach of this rule will result in the removal of the conflicting bonus and may result in account review.

7.4 Bonus Abuse

The Company employs automated and manual systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim a welcome bonus more than once, wagering bonuses exclusively on low-risk combinations to exploit wagering contribution rates, or coordinating with other users to systematically exploit promotional terms. Detected abuse will result in immediate account suspension and forfeiture of bonus and associated winnings.

The following rules govern all sports betting activity on the 1jbet Platform, including cricket, football, kabaddi, and all other available markets:

• All bets are final once confirmed. It is your responsibility to verify bet details — including market selection, odds, and stake — before confirming placement.
• In the event of an obvious pricing error, the Company reserves the right to void the affected bet and return the stake to your account.
• Live in-play bets are processed in real time. The Company cannot be held liable for delayed bet acceptance caused by network latency, match suspension, or live data feed interruptions.
• Minimum and maximum stake limits apply per market and are displayed at the point of bet placement. The Company may apply individual betting limits to specific accounts based on risk management considerations.
• In the event of a fixture being abandoned or postponed beyond a stated cut-off period, all pre-match bets on that fixture will be voided and stakes returned unless specific competition rules state otherwise.
• Cricket betting — including PSL, international Test matches, ODIs, and T20Is — is governed by the 1jbet Cricket Betting Rules document, which supplements these Terms.
• Use of automated betting software, bots, or any system designed to exploit pricing irregularities is strictly prohibited and will result in immediate account closure.

All casino games available on the 1jbet Platform — including slots, live dealer games, bingo, and fishing games — are operated using certified random number generation systems or live event outcomes. The following terms apply:

• All RNG-based games are certified by independent technical auditing bodies. Game return-to-player (RTP) percentages are available in the information section of each game.
• Live dealer games are conducted by professional dealers in real time. Results are determined by the physical outcome of the live event (card dealing, roulette spin, etc.) and are final.
• In the event of a disconnection during a casino game round that has been initiated, the game will resume from its last confirmed state when you reconnect. The Company cannot be held liable for interrupted sessions caused by your internet connection or device failure.
• Progressive jackpot wins above a certain threshold may require enhanced KYC verification before the winning amount is credited to your account.
• West Hunter Bingo and Dragon Fishing operate under game-specific rules that are displayed within each game interface. These Terms apply in addition to those game-level rules.

The following actions are strictly prohibited on the 1jbet Platform. Violation of any of these prohibitions may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:

• Registering more than one account, whether under your own name or any other identity.
• Providing false, misleading, or fraudulent information at registration or during KYC verification.
• Using the Platform while under 21 years of age.
• Depositing funds sourced from criminal activity or attempting to use the Platform to launder money.
• Colluding with other players in casino or live dealer games to gain an unfair advantage.
• Using automated software, betting bots, scripts, or artificial intelligence tools to gain an unfair advantage over the sportsbook or casino.
• Exploiting any technical error, game malfunction, or pricing mistake to generate profits in a manner not consistent with fair play.
• Engaging in abusive, threatening, or harassing behaviour toward customer support staff or other users.
• Attempting to gain unauthorised access to the Platform's systems, databases, or other users' accounts.

You are solely responsible for maintaining the confidentiality of your 1jbet login credentials — including your username, password, and any two-factor authentication codes. The following security rules apply:

• Do not share your login credentials with any other person, including family members.
• 1jbet staff will never ask you to provide your password via email, live chat, or any other communication channel.
• You must notify the 1jbet support team immediately if you suspect unauthorised access to your account.
• The Company strongly recommends enabling two-factor authentication (2FA) via your registered Pakistani mobile number.
• Any activity conducted through your account while your credentials are compromised — prior to the point at which you report the breach to 1jbet — is your responsibility unless the Company's own systems contributed to the breach.

The Company employs 256-bit SSL encryption across all login, deposit, withdrawal, and account management pages. However, no digital security system is completely infallible, and users are encouraged to take all reasonable precautions on their own devices and networks.

1jbet is committed to promoting responsible gaming and takes its obligations in this area seriously. The following responsible gaming provisions are incorporated into these Terms as binding commitments by the Company:

12.1 Self-Management Tools

All registered users have access to the following self-management tools within their account settings, available at any time without requiring contact with customer support:

• Daily, weekly, and monthly PKR deposit limits
• Session time reminders and automatic session time limits
• Cool-off periods ranging from 24 hours to 30 days
• Permanent self-exclusion (account closure with no re-registration option for the exclusion period)

12.2 Age Verification Obligations

The Company operates a strict 21+ minimum age policy and conducts age verification at registration. Any account found to belong to a user under 21 years of age will be immediately suspended and all funds held pending investigation. The Company will cooperate fully with any regulatory or law enforcement inquiry arising from underage gambling.

12.3 Problem Gambling Support

If you believe your gambling is becoming problematic, 1jbet encourages you to use the self-exclusion tools available in your account settings and to seek support from qualified counselling services. The 1jbet support team is trained to provide guidance on available resources to users who reach out for assistance.

The Company reserves the right to suspend or permanently close any user account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions
• Failure to complete KYC verification within the required timeframe
• Suspected fraudulent activity, money laundering, or criminal conduct
• Chargebacks initiated against the Company by the user's payment provider
• Identification of a duplicate account or multi-accounting behaviour
• Discovery that the user is below the minimum age of 21

Where an account is suspended pending investigation, the user will be notified via their registered email address. The Company aims to resolve suspension investigations within 14 business days. Where an account is permanently closed for a breach of these Terms, any genuine balance (net of bonuses and disputed amounts) will be returned to the user's verified payment method following the conclusion of any investigation, unless the funds are subject to legal hold.

Users may also request voluntary account closure at any time by contacting the 1jbet support team. Voluntary closure requests will be processed within 5 business days. A positive real-money balance will be paid out to your verified withdrawal method following closure, provided all wagering requirements have been met.

All content on the 1jbet Platform — including but not limited to software, source code, game assets, graphics, logos, text, page layouts, promotional materials, and the 1jbet brand name and trademark — is owned by or licensed to the Company and is protected by applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to:

• Copy, reproduce, or distribute any Platform content without the Company's prior written consent
• Modify, create derivative works from, or reverse-engineer any part of the Platform or its software
• Use the 1jbet name, logo, or brand assets in any commercial context without express written authorisation
• Scrape, index, or systematically extract data from the Platform using automated tools

To the fullest extent permitted by applicable law, the Company's aggregate liability to you in connection with your use of the 1jbet Platform — whether arising in contract, tort (including negligence), or otherwise — is limited to the total amount deposited by you into your 1jbet account in the 30 days immediately preceding the event giving rise to the claim.

The Company shall not be liable for:

• Any loss of profits, revenue, or anticipated savings arising from your use of the Platform
• Indirect, incidental, consequential, or punitive damages of any kind
• Loss or corruption of data, including account history or transaction records
• Platform unavailability caused by scheduled maintenance, unplanned outages, force majeure events, or third-party service failures
• Any losses arising from your failure to maintain the security of your login credentials

Nothing in these Terms limits the Company's liability for fraud, death, or personal injury caused by the Company's negligence, or for any other liability that cannot be excluded or limited under applicable law.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Company is incorporated and licenced to operate. In the event of any dispute arising out of or in connection with these Terms, the parties agree to attempt to resolve the matter through good-faith negotiation in the first instance.

If a dispute cannot be resolved through direct negotiation within 30 calendar days of written notice, either party may refer the dispute to the dispute resolution mechanism provided under the Company's gaming licence, which may include binding arbitration by an independent adjudicator.

For player complaints, the preferred first point of contact is the 1jbet customer support team, reachable via live chat on the Platform or by email at the address listed in the Contact section of this document. The Company commits to providing a substantive response to all complaints within 5 business days.

The Company reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the Company will notify registered users via the email address on file and will update the "Effective Date" displayed at the top of this document.

Your continued use of the 1jbet Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with any updated Terms, you must stop using the Platform and may request voluntary account closure as described in Section 13.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of the 1jbet Platform, please reach out to the support team using any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the 1jbet Platform
• Average response time: 3–5 minutes via live chat, up to 24 hours via email

Our Urdu-speaking support agents are available around the clock to assist players from Karachi, Lahore, Islamabad, Faisalabad, and all other cities across Pakistan.